Improvement of Human Factors in Control Centre Design - Experiences Using ISO 11064 In The Norwegian Petroleum Industry And Suggestions For Improvements

Managing Human Factors (HF) in the design of control<br>centres (CC) has become increasingly important in large-scale<br>petroleum projects, because of the impact it has on safety and<br>efficient operations. Integrated Operations (IO) and the “efield<br>of the future” introduce new ways of working, allowing<br>for virtual teams but raise new risk management issues. In<br>2006, 22 persons, representing different sectors and actors in<br>the industry were asked about their experiences with ISO<br>11064. ISO 11064 is the standard “Ergonomic design of<br>control centres” and provides guidance on how to handle HF<br>during design of CC.