1887

Abstract

Quality, "a set of properties and characteristics belonging to a product or a service which endow it with the aptitude to satisfy expressed or implicit requirements" , is of major importante for modern economies.

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/content/papers/10.3997/2214-4609.201410721
1992-06-01
2020-09-30
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http://instance.metastore.ingenta.com/content/papers/10.3997/2214-4609.201410721
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